Help & support

Stuck on something? Most answers are below. If not, send us a message and a real person will get back to you, usually within one business day.

I can't log in

Tap Forgot password on the login screen and we'll email you a reset link. Check your junk folder if it doesn't arrive within a few minutes.

How do I cancel a reservation?

Go to Orders, tap the reservation, then tap Cancel. Please cancel as early as you can so the grower can offer the produce to someone else.

The grower hasn't confirmed my reservation

Growers are often out in the garden. If there's no answer before your pickup time, the reservation will expire automatically.

There was a problem with my produce

Talk to the grower first, as most issues get sorted out quickly. If that doesn't work, contact us below with your order details.

How do I report or block someone?

Tap the ··· menu on any seller profile, listing or video, then choose Report or Block. You can unblock people in Settings → Blocked.

How do I turn notifications on or off?

Go to Me → Settings → Notifications and choose which ones you want.

How do I delete my account?

Go to Me → Settings → Delete my account, or request deletion here.

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